Cloud Maintenance Operator

Who we are

We’re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Redis Cloud Maintenance Operations team is hiring for an operator role.

We’re looking for a technically strong individual who has a passion for working on large-scale systems, supporting our valued customers, and operating state-of-the-art products.

Why would you love this job?

In this role, you will participate in the monitoring and operating of the Redis Cloud Environment, hosted on all major cloud providers.

We’re looking for team players who are highly motivated, with good attention to detail, and are technically oriented to be working in an intense production environment.

What you’ll do:

Perform maintenance activities on cloud infrastructure using various tools and methods
Troubleshoot and debug basic errors related to the maintenance activities
Read and analyze logs to identify issues
Coordinate maintenance activities and execute them
Escalate major issues to the relevant teams
Monitor large scale maintenances in real time
Perform post-maintenance checks for health and performance
Build upgrade and optimization batches
Follow and constantly improve runbooks

What will you need to have?

Student in a technical field or relevant technical experience (working in shifts- 80%-100% scope of work)
Basic understanding of networking
Basic understanding of cloud computing
Familiarity with Linux and Windows
Troubleshooting skills
Organized
Communication skills
Ability to work under pressure
Willingness to work in a fast-paced environment, including 24/7 availability and working in shifts around the clock

We give back to our employees:

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our Israel team members fantastic benefits and perks:

Competitive salaries and equity grants
Flexible working options
Frequent team celebrations and recreation events
Lunch stipends
Home internet reimbursement
Gym membership and weekly pilates classes for a healthy mind and body
Learning and development opportunities
Ability to influence a high-performance company on its way to IPO

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As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.