Accounts Receivable Analyst

Who we are

We’re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

We are seeking a detail-oriented Accounts Receivable (AR) Analyst to manage collections
and cash application processes. This role will be responsible for ensuring timely customer
payments, resolving outstanding balances, and accurately applying cash receipts. The ideal
candidate will have experience in AR, strong analytical skills, and the ability to collaborate
across departments to drive cash flow efficiency.

Key Responsibilities
Collections:
● Manage and track past-due accounts, following up via email and phone to ensure timely payment.
● Maintain and update the aging report, identifying high-risk accounts and escalating when necessary.
● Work closely with customers to resolve disputes and discrepancies, coordinating with Sales, Billing, and Finance teams.
● Negotiate payment plans when applicable and recommend accounts for third-party collections when needed.
● Provide regular updates on collection efforts and cash forecasts to AR leadership.

Cash Application:
● Process and apply incoming payments (ACH, wire, and check) to customer accounts in the ERP system.
● Investigate and resolve unapplied cash, short payments, and payment discrepancies.
● Work with banks and customers to obtain missing remittance details.
● Reconcile daily cash receipts and ensure proper allocation to open invoices.
● Assist in month-end and quarter-end close activities related to cash application.

Job Requirements:
● 2-5 years of experience in Accounts Receivable, Collections, or Cash Application.
● Strong proficiency in ERP systems (e.g., NetSuite, SAP, Oracle) and Microsoft Excel.
● Excellent problem-solving skills with the ability to analyze account discrepancies.
● Strong communication skills, with the ability to handle customer interactions professionally.
● Ability to work independently and manage multiple priorities in a fast-paced environment.
● Experience with automation tools for collections or cash application is a plus.

We give back to our employees:

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks:

Competitive salaries and equity grants
Flexible vacation time to promote a healthy work-life balance
Health insurance, paid paternity leave, and pension plan
Flexible working options
Team celebrations and recreation events
Learning and development opportunities
Ability to influence a high-performance company on its way to IPO

#LI-REMOTE #LI-LA1 #LI-DNI

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.